Shipping and delivery times

You will not see any shipping costs in the shop. We supply customers in a range of countries and the transport price differs greatly per destination, quantity and weight. A flat rate would simply be too high for most orders.

That is why we obtain transport quotes per order and choose the most favourable option. The amount is itemised on your order confirmation, together with the products and the VAT. So you know exactly where you stand before you pay, and you are not committed to anything until that moment.

We deliberately do not quote a fixed delivery time. How quickly we can deliver depends on the destination and on the quantity you order: a pallet to the Netherlands is not the same as a larger order abroad.

The expected delivery time for your order is stated on the order confirmation. If something unexpectedly takes longer, we will let you know as soon as we know ourselves.

We deliver in the Netherlands and beyond; the system is supplied internationally to roofing material wholesalers. For destinations outside the Netherlands we obtain transport quotes per order.

For deliveries outside the EU, import duties, customs charges or local levies may apply. These are at the recipient's expense, unless we have agreed otherwise in writing.

1. You submit your order request with your address, country and quantities.

2. We obtain transport quotes for that destination and quantity.

3. You receive an order confirmation with transport costs, VAT, the total amount and the expected delivery time.

4. After your payment we schedule the shipment and keep you informed about the delivery.

We are working towards fixed transport rates that you can see up front in the shop, calculated on the basis of country and postcode. As soon as that can be done reliably, we will update this page. Until then, transport always runs via the order confirmation.